Shipping policy

CurryGirl Shipping Policy

Thank you for shopping with CurryGirl! We carefully pack every order to help ensure your sauces arrive safely.

Order Processing

Orders are typically processed and prepared for shipment within 1–3 business days. Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping & Delivery

Shipping rates and available shipping options are displayed at checkout. Delivery times shown by the shipping carrier are estimates and may vary due to weather, carrier delays, holidays, or other circumstances outside of CurryGirl’s control.

Once your order ships, tracking information will be provided when available.

Food Product Returns

Due to food safety and quality standards, all food product sales are final. We do not accept returns or exchanges on food products.

Damaged, Broken, or Incorrect Orders

We want your CurryGirl sauces to arrive in great condition. If your order arrives damaged, a jar is broken, or you receive an incorrect item, please contact us as soon as possible after delivery at bali@curry-girl.com.

Please include your order number and clear photographs of the damaged product and shipping packaging. We will review the issue and, when appropriate, arrange a replacement or other resolution.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping address, please contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery.

Lost or Delayed Packages

Carrier delays can occasionally occur after an order leaves our facility. If your tracking information indicates a delivery problem, please contact us and we will assist you in determining the appropriate next steps.

Questions

For questions regarding your CurryGirl order or shipping, please contact:

CurryGirl LLC
bali@curry-girl.com